Our goal is always to have your order delivered as fast as possible.
Usually the delivery time is the following:
Handling time: 1 day
EU: 4-10 days
US: 8-18 days
Rest of the World: 7-20 days
The estimated delivery date depends on the country and the shipping alternative you choose.
Please note that the estimated delivery time is an estimate and is affected by various circumstances. These factors may include but are not limited to, extreme weather conditions, technical faults, customs delays, etc.
Please note that delivery times may be longer than usual during promotions. Packages are normally not transported during weekends and local holidays.
Parcels sent with Deutsche Post DHL need to be registered at the logistic center in Frankfurt before any further tracking information can be provided, which usually takes 3-5 days. This means that you do not have to worry if no information is showing the first days after your order has been sent.
Where is my order?
Once your parcel has left our warehouse you will receive an e-mail with shipping information. Depending on the shipping alternative you have selected, the parcel will be delivered to your home address or to your nearest pickup point. Please note that the postal service can choose to deliver the parcel to the nearest pick-up point.
In the confirmation e-mail, you will find all the relevant information regarding your parcel and how to track it. If you did not receive a confirmation e-mail within 24 hours after your purchase, please check your junk mail and contact our customer service if you did not receive it.
Please note that delivery times may be longer than usual during campaigns and promotions.
Where is my parcel being sent from?
Our warehouse and workshop are located in Kaunas, Lithuania. We print and sew our flags in Kaunas, which are then inspected in person to make sure that you receive the highest quality product.